Product Does Not Work
  • I recently bought 3 different SolarFast colors and after struggling with the film negative technique, then simply trying to tape sections of the "ink'ed" fabric found that no matter what I do all of the ink changes colors... even parts that are "shaded." Was I sold old product? What's the deal?
  • Dear Pappy,

    First, my apology for the delayed response - I've been away from my computer for a few days!
    Second, I think it might be best if we had a phone conversation to discuss what might be going on with your pieces. I can check the age of the product if you can provide the batch numbers - they are stamped near the UPC codes.
    You can reach me at 800 442 0455 ext 111

    best,
    annette